How do I lead change in a family business without creating conflict?
The most common mistake next-generation leaders make is trying to change everything at once. Jonathan Goldhill recommends a sequenced approach in Disruptive Successor: start with process improvements that have clear ROI, build your team's trust before the founder's, and use third-party advisors to validate changes that might otherwise be rejected when proposed by a family member. The goal is to make change feel like evolution, not revolution.